Bent Ear Solutions LLC


Alexandria, VA, USA

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Working with RapidSOS, Apple making positive changes for 911

June 20, 2018

Improving location information for cellular calls to 911 will save lives.

Is Big Data Analytics The Secret To Successful Fire Fighting?

March 29, 2018

Providing the right information, in the right way, at the right time is the essence of situational awareness. With so many options available in today's technology market, Public Safety organizations need to develop a vision, and then carefully and thoroughly examine their procedures and processes in order to develop a strategy to achieve that vision. The technology is there, it takes the people...

Verizon, AT&T battle for public safety customers

March 13, 2018

The decision that public safety organizations face regarding Public Safety Broadband is not necessarily a binary choice. There is competition in the market, leading officials to have to decide on the best path for them. This choice should take into account the specific needs, requirements, and considerations of each individual agency, which must be identified in advance.

State Report Finds Sonoma County Fire Warnings 'Misunderstood'

February 27, 2018

Implementing a technology will never provide an operational capability on its own. Maintaining an effective governance framework that includes important stakeholders, modernizing standard operating procedures, and training/exercising internal and external users - all while maintaining a current understanding of evolving technology - is critical to effective usage and minimization of mistakes.

Video delays misled cops at Stoneman Douglas shooting

February 21, 2019

It is so important to know what information a technology solution is presenting to responders and decision makers, especially the capabilities, limitations, and current configuration of the system. Lack of modernized standard operating procedures, training on those procedures and the use of the deployed technology, and exercises that reinforce those lessons can lead to inaccurate situational awareness for decision makers and negatively impact operations. 

Variety of Grants Available to Help Agencies with Technology Needs

February 15, 2020

If you need funding for your technology program, there are several different programs that you can pursue.

Getting the Right Information From Big Process Data - The Human-Machine Interface is critical

February 12, 2018

There is so much data available today, the way that it is analyzed, processed, and presented to decision makers is as important is critical in effective response.

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