To honor these overlooked heroes behind the headset, BES’ own Mike King shares an incredible personal story detailing how a 911 telecommunicator saved his life while on the force.

Discover the importance of wildfire mitigation planning for utility organizations and vital strategies when beginning planning.

Craig Fugate talks about everything PSPS, including best practices for implementation.

Learn how critical information in unstructured data needs human analysis to integrate into situational awareness systems.

Learn about how implementing GIS for situational awareness requires governing organizational change and sustaining capabilities.

Read how organizations underutilize modern GIS capabilities, requiring leadership to drive training and adoption.

Disasters can strike anywhere, anytime, testing crisis response capabilities. Many organizations have a blind spot. Does yours?

GIS technology transforms decision-making across industries by enabling data-driven insights; learn how this powerful tool can enhance your organization.

Well-defined standard operating procedures align technology and operations to enhance performance but have some vital requirements to ensure success.